Select an Offer Stage

Description

The purpose of the value stream stage “Select an Offer” is to help the customer to select the Digital Product Service Offers(s) best suited to their needs.

Table 1. Select an Offer Value Stream Stage

Entrance Criteria:

  • Customer searches for a Service Offer

Exit Criteria:

  • Service Offer selected

Value Item:

  • Consumption Experience channel available to the customer

  • Service Offers available to the customer

Activities:

  • May advertise across channels and making customers aware of the Digital Products

  • Shall display Service Offers to present Digital Products in a searchable form

  • Shall enable selection filtering and assessments of the best product(s) matched to customer needs

Examples of Participating Stakeholders:

  • Catalog Manager

  • Consumer

  • Product Manager

  • Release & Deployment Manager

Participating Data Objects (Component):