Change Data Object
Purpose
The Change data object includes details of a proposed Change to one or more CIs.
Key Attributes
The Change data object shall have the following key data attributes:
-
Id: unique identifier for the Change record
-
Title: title of the Change
-
Description: description of the Change
-
Category: classify and define the type (emergency, standard, normal, etc.) of Change requested; each category has its own lifecycle
-
Approval Status: current status of the Change approval
-
Risk: the probability that the Change could cause harm or loss, or affect the ability to achieve objectives
-
Planned Start Time: date/time when the Change implementation is planned to start
-
Planned End Time: date/time that Change implementation is planned to end
-
Assigned To: actor that is assigned to implement the Change
Key Data Object Relationships
The Change data object shall maintain the following relationships:
-
Change to Order (1:n): receives Change request and Change request status
-
Change to Desired Product Instance (1:n): acquires relevant information about the Desired System(s)
-
Change to Pipeline (n:1): the Pipeline supplies the Change Orders with information needed to instantiate the service
-
Change to Change (n:m): a Change can depend on other Changes that have been delivered, or it can be decomposed into a number of more fine-grained Changes
-
Incident to Change (n:1): tracks the Incident(s) caused by the Change
-
Change to Incident(1:n): tracks the Incidents that needs emergency Changes to fix the issues
-
Problem to Change(1:n): to implement a fix to the issue that is documented by the Problem
Change data between the Order, Desired System, and the Change must manage the Change lifecycle state.