Runbook Data Object

Purpose

The Runbook data object is a routine compilation of the procedures and operations which the administrator or operator of the system carries out. A Runbook can be either a manual process or an automated script.

Key Attributes

The Runbook data object shall have the following key data attributes:

  • Id: unique identifier of the Runbook

  • Description: description of the Runbook

  • Category: aids in determining assignment and prioritization

  • Execution Time: date/time the Runbook  was last executed

Key Data Object Relationships

The Runbook data object shall maintain the following relationships:

  • Actual Product Instance to Runbook (n:m): track Runbooks and the Actual Product Instance(s) with which they are associated

  • Event to Runbook (n:m): an Event is related to one or more Runbooks used to resolve the Event

  • Incident to Runbook (n:m): an Incident is related to one or more Runbooks used to resolve the Incident