Event Data Object

Purpose

The Event data object represents an alert/notification signifying a change of state of a monitored CI or Actual Product Instance.

Key Attributes

The Event data object shall have the following key data attributes:

  • Id: unique identifier of an Event

  • Name: name of an Event

  • Category: category of an Event (info, warning, error, etc.); aids in determining assignment and prioritization

  • Type: categorizing the Event to causal or symptom type

  • Status: current stage in the lifecycle of an Event

  • Status Time: time stamp for the Status attribute

  • Severity: severity of the Event

  • Threshold Definitions: definitions of the thresholds by which the Event severity is determined

  • Assigned To: group or person that is assigned to handle the Event

  • Is Correlated: is the Event correlated to other Events?

Key Data Object Relationships

The Event data object shall maintain the following relationships:

  • Event to Incident (n:m): enables the connection between Incidents and Events and supports the integration lifecycle between them

  • Event to Change (1:n): associated Event is available for Change processing

  • Event to Actual Product Instance (n:m): Actual Product Instance(s) associated with the Event(s)

  • Event to Log (n:m): enables the traceability from the Events that are created to the Log object from which they originated

  • Event to Service Monitor (n:1): an event can be created/updated by a Service Monitor.

  • Event to Event (n:m): several events can correlate to the same root cause, and thus they relate to a primary event