Publish Service Offer Stage

Description

The purpose of the value stream stage “Publish Service Offer” is to activate or release the Service Offer so that it can be ordered by consumers.

Table 1. Publish Service Offer Value Stream Stage

Entrance Criteria:

  • New, updated, or terminated Service Offer ready for publication

Exit Criteria:

  • Active new or updated Service Offer

  • Terminated Service Offer

Value Item:

  • Service Offer is released, and the future Consumer and Operations teams are informed on the release and can start using the Service Offer

Activities:

  • Shall activate Offer at the valid-from date

  • May inform relevant stakeholders (Consumer and Operations Managers) on the released changes

  • Shall ensure the Service Offer is created in the catalog and:

    • Shall be accessible by the target consumer group (supporting canary releases)

    • Can be selected, configured, priced, requested, delivered, adopted, supported, modified, and terminated

    • May be promoted through targeted informative activities to drive consumption

    • May be sold through targeted business sales activities to drive consumption

Examples of Participating Stakeholders:

  • Catalog Manager

  • Consumer

  • Development Team

  • Operations Manager

  • Product Manager

  • Release & Deployment Manager

  • Test Specialist

Participating Data Objects (Component):