Deploy a First Product Release for a New Digital Product Scenario

The goal of this scenario is to plan, prepare, and execute the deployment of the initial version of the Digital Product. Part of the planning is determining the priority, assessing the risk and dependencies, and scheduling the time slot. The information used for the risk assessment will be limited as this is the first release of the Digital Product. However, during development, information from earlier deployments in non-production environments should provide the necessary information to minimize risk. Since no customer is using the Digital Product, available time slots might include office hours. The available capacity for dependent Digital Products can be checked, and IT assets requested if needed. The deployment schedule must consider any dependencies on the Orders required to allocate the necessary Resources.

During execution of the deployment, the Service Contract will be activated; this requires instrumentation of the data for the metrics that will be collected to measure the Key Performance Indicator (KPI) targets. Additional training of specialists involved in the Operate value stream are performed, although it is advisable to train specialists before the Product Release is finalized. Knowledge Items are created based on the Defects and test results (e.g., metrics from performance tests).