Acronyms and Abbreviations

ADM

Architecture Development Method

AI

Artificial Intelligence

ALM

Application Lifecycle Management

API

Application Programming Interface

APM

Application Portfolio Management

ARTS

Association for Retail Technology Standards

ASCII

American Standard Code for Information Interchange

BABOK

Business Analysis Body of Knowledge

BI

Business Intelligence

BIM

Business Integration Method

BPA

Business Process Automation

BPM

Business Process Management

BPO

Business Process Outsourcing

BPR

Business Process Re-engineering

CAP

Consistency, Availability, and Partition-tolerance

CAPEX

Capital Expenditure

CAS

Complex Adaptive System

CFO

Chief Financial Officer

CIO

Chief Information Officer

CISO

Chief Information Security Officer

CISSP

Certified Information Systems Security Professional

CLD

Causal Loop Diagram

CMDB

Configuration Management Database

CMM

Capability Maturity Model

CMMI

Capability Maturity Model Integration

CMO

Chief Marketing Officer

CMS

Configuration Management System

CNCF

Cloud Native Computing Foundation

COBIT

Control Objectives for Information Technology

COO

Chief Operating Officer

COTS

Commercial Off-The-Shelf

CPU

Central Processing Unit

CRM

Customer Relationship Management

CSA

Cloud Security Alliance

CSP

Cloud Service Provider

CTO

Chief Technical Officer

CVE

Common Vulnerability and Exposures

CWE

Common Weaknesses Enumeration

DBA

Database Administrator

DBCX

Digital Business Customer Experience

DEEP

Detailed, Estimated, Emergent, Prioritized

DIBB

Data, Insight, Belief, Bet

DMBOK

Data Management Body of Knowledge

DPM

Digital Product Management

DSS

Deliver, Service, and Support

DW

Data Warehouse

EBM

Enterprise Business Management

ECI

Empowered, Consulted, Informed

EDM

Evaluate, Direct, and Monitor

EDP

Electronic Data Processing

EDPAA

Electronic Data Processing Auditors Association

ERP

Enterprise Resource Planning

ESM

Enterprise Service Management

ETL

Extract, Transform, Load

ETOM

Enhanced Telecommunications Operating Model

FERPA

Family Educational Rights and Privacy Act

FOSS

Free and Open-Source Software

GDPR

Global Data Protection Regulation

GLBA

Gramm-Leach-Bliley Act

GPL

GNU Public License

GRC

Governance, Risk Management, and Compliance

GUI

Graphical User Interface

HIPAA

Health Insurance Portability and Accountability Act

HiPPO

Highest Paid Person’s Opinion

HTTP

Hypertext Transfer Protocol

HVAC

High Volume Air Conditioning

IaaS

Infrastructure as a Service

IAASB

International Auditing and Assurance Standards Board

I&O

Infrastructure and Operations

I/O

Input/Output

IoT

Internet of Things

IP

Internet Protocol

ISACA

IS Audit and Control Association

ITGC

Information Technology General Control

ITGI

IT Governance Institute

ITIL

IT Infrastructure Library

ITPA

IT Process Automation

ITSM

IT Service Management

JVM

Java Virtual Machine

KPI

Key Performance Indicator

LOB

Line of Business

LPPD

Lean Product and Process Development

MVA

Minimum Viable Architecture

MVP

Minimum Viable Product

NIST

National Institute of Science and Technology

NVD

National Vulnerability Database

OODA

Observe, Orient, Decide, Act

OPEX

Operating Expense

OS

Operating System

OWASP

Open Web Application Security Project

PaaS

Platform as a Service

PCAOB

Public Company Accounting Oversight Board

PCI

Payment Card Industry

PDCA

Plan–Do–Check–Act or Plan–Do–Check–Adjust

PHP

Hypertext Preprocessor

PII

Personally Identifiable Information

PLM

Product Lifecycle Management

PMBOK

Project Management Body of Knowledge

PMI

Project Management Institute

PMO

Project Management Office

POS

Point of Sale

PSI

Potentially Shippable Increment

R&D

Research and Development

RACI

Responsible, Accountable, Consulted, Informed

RAM

Random Access Memory

RDS

Relational Database Service

REST

Representational State Transfer

RFI

Request for Information

RFP

Request for Proposal

RFQ

Request for Quotation

SaaS

Software as a Service

SAFe

Scaled Agile Framework

SBCE

Set-Based Concurrent Engineering

SDLC

Software Development Lifecycle

SDN

Software-Defined Network

SIAM

Service Integration and Management

SLA

Service-Level Agreement

SOA

Service-Oriented Architecture

SOX

Sarbanes-Oxley (Act)

SPM

Service Portfolio Management

SQL

Structured Query Language

SRE

Site Reliability Engineering

SSDLC

Secure Software Development Lifecycle

STPA

Systems Theoretic Process Analysis

TBM

Technology Business Management

TCP

Transmission Control Protocol

UML

Unified Modeling Language

URI

Uniform Resource Identifier

UX

User Experience

VLAN

Virtual Local Area Network

VSM

Value Stream Map

WBS

Work Breakdown Structure

WSJF

Weighted Shortest Job First

XP

eXtreme Programming