Customer

  1. (Noun) The purchaser of a commodity or service.

    Original Source: Derived from Merriam-Webster.com: Customer

    Reference: Section 6.1.1.1.2, “Defining Consumer, Customer, and Sponsor” in the Digital Practitioner Body of Knowledge™ Standard (also known as the DPBoK™ Standard), a standard of The Open Group (C196), January 2020, published by The Open Group

  2. (Noun) A source of revenue for the service.

    Description: If the service is part of a profit center, the customer is the person actually purchasing the product (e.g., demand deposit banking). If the service is part of a cost center (e.g., a human resources system), the customer is best seen as an internal executive, as the actual revenue-producing customers are too far removed.

    Original Source: Derived from the Digital Practitioner Body of Knowledge™ Standard | Doc. No. C196

    Reference: Section 6.1.1.1.2, “Defining Consumer, Customer, and Sponsor” in the Digital Practitioner Body of Knowledge™ Standard (also known as the DPBoK™ Standard), a standard of The Open Group (C196), January 2020, published by The Open Group