Service
(Noun) A means or a method that organizations use to deliver results that customers value and wish to achieve. These results are usually intangible although they may also include tangible elements.
Original Source: ISO IEC 20000-1:2018: Information Technology – Service Management – Part 1: Service Management System Requirements; see also IT Service and Microservices.
References:
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Section 4.68, “Service”: Introduction and Core Concepts in the TOGAF® Standard, 10th Edition, a standard of The Open Group (C220), April 2022, published by The Open Group
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Section 2.45, “Service” in the Open Agile Architecture™ Standard, also known as the O-AA™ Standard, a standard of The Open Group (C208), September 2020, published by The Open Group