(Please note affiliations were current at the time of approval.)

The authors gratefully acknowledge the contribution of the following people in the development of this document:

  • Mark Bodman, ServiceNow

  • Chris Frost, Fujitsu

  • Chris Harding, Lacibus

  • David Lounsbury, TD Consulting

  • Justin Mann, Digital Business Consulting, LLC

  • Andy Ruth, Sustainable Evolution

  • Altaz Valani, Security Compass

The authors gratefully acknowledge the following reviewers of this document:

  • Sonia Gonzalez, The Open Group

  • Michelle Horrobin, The Open Group